Contact

We're Here to Help

Have a question, need product advice, or want to share your experience? We'd love to hear from you.

Email Us

lumi.help@gmail.com

We respond within 1 business day.

Our Guarantee

60-Day Money-Back

Not satisfied? Full refund, no questions asked.

Common Questions

Quick answers before you reach out.

Yes. Our spray is pH-balanced and formulated with natural essential oils only — no harsh chemicals, dyes, or bleaching agents. It's safe for leather, suede, canvas, mesh, rubber, and synthetic materials. It dries completely clear with no residue or staining. Over 1 million bottles used on every type of footwear imaginable.
Each 4oz bottle delivers approximately 400 sprays. At 2–3 sprays per shoe per use, a single bottle lasts most people 2–3 months of daily use. If you're rotating multiple pairs, even longer. That works out to about $0.04 per use.
Our sprays use real essential oils, so the scent is noticeable at first — that's what makes them effective. The scent fades to a clean, subtle freshness within 15–20 minutes as it dries. If you're sensitive to strong scents, spray your shoes in the garage or near an open window and let them air out. We also offer three scent options (Lemon Eucalyptus, Citrus Tea Tree, and Lavender Tea Tree) so you can find the one that works best for you.
The spray works great on its own for most people. The powder adds a prevention layer — it absorbs moisture throughout the day so odor doesn't develop in the first place. Together, they cover both sides of the problem: the powder prevents and the spray eliminates. That's why our Spray + Powder Bundle is our most popular product.
Try our products for up to 60 days. If you're not satisfied, email us with your order number and we'll issue a full refund. No return shipping required, no restocking fees, no runaround. We can offer this because the product works — our refund rate is extremely low. Read the full guarantee details.
Our Shopify store (lumioutdoors.com) ships within the United States with free shipping on orders over $35. For international orders, our products are available on Amazon in the US, Canada, UK, EU, and Australia. Product selection may vary by marketplace. Search "Lumi Outdoors" on your local Amazon store to find what's available in your region.

Send Us a Message

Fill out the form below and we'll get back to you within 1 business day.

Before you reach out

These are the questions we hear most. You might find your answer here:

Free shipping over $35
60-day money-back guarantee
Ships within 1–2 business days
100% natural ingredients
Safe for all shoe materials